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Managing for VICTORY

This page contains valuable articles of interest to anyone  looking to achieve their specific VICTORY. We ask for submission of articles by email for publication to this page. 

 

CHALK TALK

TITLE ISSUE
Establishing a Foundation

1

Why Now, Why Today: The Time For Action   2
Getting Started On The Road to Your Business Victory   3

ARTICLES

PUBLICATION AUTHOR DATE
MANAGING FOR VICTORY - Introduction

James Saylor

February 2003

25 Lessons For A Successful Improvement Initiative

James  Saylor

March 2003

Customerizing Project Management In The 21st Century

Project Management Journal, September 1995

Bruce Barkley & James Saylor

September 1995

 

PRESENTATIONS

COMMUNICATION - Effective Writing MANAGING FOR VICTORY OVERVIEW
COMMUNICATION - Presentation  
   
   

WORKSHEETS

Dealing with Difficult Issues Customer Service Policy Checklist
   
   

GENERAL INFORMATION

Business Strategy Questions  
Marketing Strategy Outline  
List of Business Processes  
   

OTHER VICTORY GUIDES

Copies of these valuable VICTORY Guides can be purchased at Lulu.com or GenoNow.com

MANAGING FOR VICTORY INTRO MANAGING FOR VICTORY ACROSTICS
BEING A PROGRESSIVE LEADER BECOMING A SUPERIOR WORKER
WINNING CUSTOMERS CHAMPION CUSTOMER CARE
CREATING A COMMON PURPOSE FORMING A TEAM WORKBOOK
ESTABLISHING A WINNING ORGANIZATION BUILDING TEAMWORK WORKBOOK
CONTINUOUS IMPROVEMENT ANALYZING CUSTOMERS AND SUPPLIERS WB
DEVELOPING A LEARNING CULTURE CONDUCTING EFFECTIVE MEETINGS
OWNING THE WORK PROCESS USING CONSENSUS DECISION MAKING
  MANAGING TEAM CONFLICT
MANAGER'S GUIDE FOR ENSURING SUCCESS